Privacy policy

Introduction

This privacy policy explains how Wyedean Marketing (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you use our website or services. It also explains your rights regarding your personal data and how you can manage it.

We take your privacy seriously and comply with all applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

This website

Wyedean Marketing takes a proactive approach to user privacy and ensures that all necessary steps are taken to protect the privacy of its users throughout their experience on this website.

Submitting your personal information

When using our website or services, you may provide personal information such as your name, address, email address and/or phone number. We use this information to respond to enquiries, administer our services and perform our obligations.

By providing your contact details, you consent to us contacting you regarding the services you have procured or your enquiry. You have the right to request a copy of the personal information we hold about you and you may request that it be corrected, updated or deleted, subject to our legal obligations.

Why we collect data

We collect personal information to:

  • communicate with you regarding enquiries or services;
  • provide and manage the services agreed;
  • comply with legal or regulatory requirements;
  • maintain accurate records for administrative purposes.

How we collect information

We collect information in the following ways:

  • directly provided data – information you provide voluntarily when contacting us, completing forms or using our services.
  • user authorised data – information you permit us to access from other services, such as social media platforms or location services, if relevant to providing the contracted services.

Lawful basis for processing

We process personal data based on the following lawful bases under UK GDPR:

  • performance of services: to provide the work commissioned;
  • legal obligations: to comply with laws or regulatory requirements;
  • legitimate interests: for internal administration, fraud prevention and maintaining service quality.

How we use your data

We use your personal data only for the purposes of delivering our services, administering our relationship with you and meeting legal obligations. We will not sell, rent or otherwise share your personal information for marketing purposes without your consent.

We may contact you regarding services you have procured, updates, upgrades, maintenance or other relevant service-related information. Marketing communications will only be sent if you have explicitly opted in.

Data retention

We will retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud or enforce our Terms. Once personal data is no longer required, we will securely delete or anonymise it.

Cookies

Cookies are small files stored on your device that track information about your interaction with our website. They help us provide a tailored experience. For more information, see the ICO website.

How we use cookies

We use cookies and analytics software (such as Google Analytics) to monitor website usage and improve user experience. Cookies do not store personal information unless you provide it. You must provide consent for the use of cookies by clicking “I accept” on our website. You can manage or block cookies via your browser settings at any time.

Data security

We implement technical and organisational measures to protect personal data, including SSL encryption for data transmitted via our website and secure email systems. Access to personal data is restricted to authorised personnel only.

Your rights

You have the following rights regarding your personal data under UK GDPR:

  • the right to access and receive a copy of the data we hold about you;
  • the right to correct or update your personal data;
  • the right to request deletion or restriction of processing, where permitted by law;
  • the right to object to processing for legitimate interests;
  • the right to data portability, where applicable.

Requests to exercise these rights can be made by contacting us. We may require proof of identity before fulfilling your request.

External links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. Your data on external sites is governed by their own privacy policies.

Changes to this policy

We review our privacy practices regularly. This policy may be updated at any time, and the latest version will always be available on our website. Material changes affecting your rights will be communicated to you where possible.

Contact us

If you have any questions about this privacy policy or how we process your data, please contact us.

This policy is aligned with our Terms and conditions and was last updated: September 2025.